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Program Documentation Update
The following documents have been updated on the Contractor Website and are to be used in 2018:
- Program Changes Quick Reference Guide
- Energy Upgrade California® Home Upgrade and Advanced Home Upgrade Info Sheets
- 2018 Incentive Applications
The Contractor Participation Agreements and Home Performance with ENERGY STAR® Addendum have been updated for 2018. These documents must be initialed and signed by a representative of your company in order to participate.
90-Day Cancellation Policy
In order to ensure that ineligible projects do not tie up reserved incentive funds, the Program is now instituting a 90-day project cancellation policy. If a project has not been completed within 90 days from the project reservation date, the project is subject to cancellation by the Program. Participating Contractors at risk of getting their projects canceled will be notified well ahead of time so that they are able to take action to prevent this. Please contact your Account Manager if you have any questions or concerns about any at-risk projects.
Heat Pump Changes and Requirements
Contractors can no longer claim heat pumps in the Home Upgrade Pathway for 2018. However, heat pumps are available in the Advanced Home Upgrade Default and Custom paths. Heat pump pre-retrofit photos will now be required on all projects. Please contact your Account Manager if you have any questions about pre-retrofit photos for Advanced Home Upgrade projects.
New: Snugg Pro Guide
An updated Snugg Pro Modeling Guide is now available on the Contractor Website.
The revised version has been extended to 39 pages and contains an expanded section for Advanced Custom Path projects. The guide includes more screenshots for clarity and additional information on utility bill calibration. Please remember to use the following values in 2018:
Clothes Washer
All Advanced Default path projects that do not submit utility bill data shall use a default energy factor of
1.29. All Advanced Custom projects that submit utility bill data shall submit the actual energy factor supplied by the clothes washer manufacturer. If the energy factor is not available, the default value of
1.29 shall be used. This energy factor is based on the Database for Energy Efficiency Resource (DEER) values.
Refrigerators
All Advanced Default path projects that do not submit utility bill data shall use
691 kWh/year. All Advanced Custom projects that submit utility bill data shall use the actual energy in kWh/year supplied by the refrigerator manufacturer. If the kWh/year is not available, the default value of
691 kWh/year shall be used. This energy factor is based on DEER values.
Dishwashers
All Advanced Default path projects that do not submit utility bill data shall use a default energy factor of
0.62. All Advanced Custom projects that submit utility bill data shall submit the actual energy factor supplied by the dishwasher manufacturer. If the energy factor is not available, the default value of
0.62 shall be used. This energy factor is based on DEER values.
OptiMiser
If you plan on using OptiMiser to model your Advanced Home Upgrade projects, please contact your Account Manager for further assistance.
Reminder: Accurate Account Holder Info
If the SCE or SoCalGas account holder is deceased, please have the current homeowner request to have the service account name changed prior to the post-retrofit submission of the project. If an account holder name is found to be fraudulent in any way, the Program will not pay the incentive. Please provide the following numbers to your customers if the account holder information needs to be changed:
- SCE Call Center number: 800-736-4777
- SoCalGas Call Center number: 909-307-7070
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